SERVICE
“Not everything needs replacement. Some parts, like batteries, deserve repair.”
Battery Repair Expertise
We’re one of the few EU service centers capable of repairing battery packs — not just replacing them. Skilled technicians ensure safe and efficient restoration of your scooter’s power source.
Door-to-Door Service
94%
94% of all scooters we sell never have to visit our service center. That’s what true build quality looks like — and if an issue does appear, we solve it remotely or by sending the right spare part that’s easy for the customer to replace.
Advanced Customer Care
67%
Thanks to our experienced team, 67% of all problems can be resolved over the phone. Most scooters simply need proper adjustment or setup — and we’ll guide you through it step by step.
Complete Service Solutions
Diagnostics & Setup
Many issues can be solved by simply adjusting the scooter’s settings. Our technicians guide you step-by-step — often resolving problems remotely within minutes.
Save time and money with expert configuration support.
Battery & Electronics Repair
We repair, not just replace. Our service can diagnose and fix battery packs, controllers, and electronic boards directly in-house. Safe, professional handling with genuine Teverun components.
Mechanical Maintenance
From brakes to bearings, we keep your scooter in top shape. Precise assembly and regular check-ups ensure long-term reliability. Ride smoother, safer, and without unwanted noises.
Firmware & Software Updates
Stay up to date with the latest improvements. We can upgrade your scooter’s firmware or troubleshoot software-related issues remotely. Performance, safety, and new features — just one update away.
Parts Make the Difference
Having spare parts available is the foundation of any reliable service. Our large EU stock and excellent communication with the factory allow us to resolve repairs quickly and efficiently. Most issues can be fixed without long waiting times, often much faster than customers expect. This means your scooter spends less time in service and more time on the road. The only exception are batteries — if a new one is required, it must be arranged individually.
Spare parts in stock
95% of all spare parts are available directly from our EU warehouse, allowing us to perform service and repairs much faster.
14
Days of air delivery
If a specific part is temporarily out of stock, we can have it delivered by air within 14 days.